Terms of service

Welcome to rajufashion. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before placing any order or using any service provided by Rajufashion.

If you do not agree with any part of these Terms, you should discontinue using our website immediately.

1. General Information

Business Name: Rajufashion
Category: Fashion Apparel
Email: rajufashion19@gmail.com
Phone Number: 7407510467
Business Address: Balia, Chakdah, Nadia, West Bengal – 741223
GST Number: 19NUZPS7851F1Z8

Rajufashion operates this online store to provide customers with fashionable clothing, accessories, and lifestyle products at affordable prices. Throughout the website, the terms “we,” “our,” and “us” refer to Rajufashion.

2. Eligibility to Use the Website

By using this website, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
  • The information provided by you during registration or purchase is accurate and complete.
  • You will not use the website for any unlawful or unauthorized purpose.
  • You agree not to misuse the website, attempt unauthorized access, or interfere with the website’s functionality.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we suspect any fraudulent, abusive, or illegal activity.

3. Products and Services

Rajufashion specializes in fashion apparel and related products. We strive to display all product details, descriptions, colors, and pricing as accurately as possible.

However:

  • Actual product colors may vary slightly due to screen settings and lighting conditions.
  • Product availability may change without prior notice.
  • Certain products may be available exclusively online and in limited quantities.
  • We reserve the right to discontinue or modify products at any time.

We do not guarantee that the quality of products, services, or information obtained through our website will always meet every customer’s expectations.

4. Pricing Policy

All prices displayed on the website are listed in Indian Rupees (INR) and include applicable taxes unless otherwise mentioned.

Rajufashion reserves the right to:

  • Modify product prices without prior notice.
  • Correct pricing errors or inaccuracies.
  • Cancel orders arising from incorrect pricing or technical issues.

In case an item is listed at an incorrect price due to typographical errors or system malfunction, we reserve the right to refuse or cancel the order even after payment confirmation.

5. Orders and Acceptance

When you place an order on our website, you agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the chosen payment method.
  • Orders are subject to verification and acceptance.

After placing an order, you may receive an order confirmation email. This confirmation does not signify final acceptance of your order. Rajufashion reserves the right to accept or reject any order for reasons including but not limited to:

  • Product unavailability
  • Errors in pricing or product information
  • Suspicious or fraudulent transactions
  • Violation of these Terms

If your order is canceled after payment has been processed, the refund will be initiated according to our refund policy.

6. Shipping and Delivery

Rajufashion aims to process and deliver orders within the estimated delivery timeline mentioned on the website.

However:

  • Delivery timelines are approximate and may vary depending on location, courier availability, weather conditions, festivals, or unforeseen circumstances.
  • Delays caused by courier partners or natural events are beyond our control.
  • Customers are responsible for providing accurate shipping details.

If an incorrect address or contact number is provided, Rajufashion will not be responsible for failed deliveries or additional shipping charges.

Risk of loss and ownership of products pass to the customer upon successful delivery.

7. Return, Refund, and Exchange Policy

Customers may request returns or exchanges according to the conditions mentioned in our Return and Refund Policy.

Generally:

  • Products must be unused, unwashed, and returned in original packaging with tags intact.
  • Return requests must be initiated within the specified return period.
  • Certain items such as innerwear, clearance products, or customized items may not be eligible for return.

Refunds are processed after inspection and approval of returned items. Refund timelines may vary depending on payment providers and banking processes.

Rajufashion reserves the right to reject returns that do not comply with our return guidelines.

8. User Account Responsibility

If you create an account on Rajufashion, you are responsible for maintaining the confidentiality of your account credentials.

You agree to:

  • Keep your login details secure.
  • Notify us immediately of unauthorized account access.
  • Accept responsibility for all activities conducted through your account.

Rajufashion shall not be liable for losses arising from unauthorized use of your account due to your negligence.

9. Prohibited Activities

Users are strictly prohibited from:

  • Using the website for unlawful activities
  • Uploading harmful software, malware, or viruses
  • Attempting to hack or disrupt website operations
  • Copying or reproducing website content without permission
  • Posting false, misleading, or offensive information
  • Engaging in fraudulent transactions

Violation of these conditions may result in suspension of access, legal action, or permanent banning from our platform.

10. Intellectual Property Rights

All content on Rajufashion, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Website design
  • Product descriptions
  • Videos and branding materials

are the exclusive property of Rajufashion and protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission from Rajufashion.

Unauthorized use of our intellectual property may result in legal action.

11. Third-Party Links

Our website may include links to third-party websites or services for customer convenience.

Rajufashion does not control or endorse third-party websites and is not responsible for:

  • Their content
  • Privacy practices
  • Terms and conditions
  • Transactions conducted on those websites

Users access third-party websites at their own risk.

12. Limitation of Liability

Rajufashion shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the website
  • Delays in delivery
  • Product misuse
  • Technical interruptions
  • Unauthorized account access
  • Errors or omissions on the website

Our maximum liability shall not exceed the amount paid by the customer for the relevant product or service.

13. Disclaimer of Warranties

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

Rajufashion does not guarantee:

  • Continuous, secure, or error-free website operation
  • Accuracy of all information at all times
  • That defects will be corrected immediately
  • That the website is free from viruses or harmful components

Customers use the website at their own discretion and risk.

14. Indemnification

You agree to indemnify and hold harmless Rajufashion, its owners, employees, affiliates, and partners from any claims, damages, losses, liabilities, or expenses arising from:

  • Your violation of these Terms
  • Misuse of the website
  • Fraudulent activity
  • Violation of any law or third-party rights

This obligation survives termination of your use of the website.

15. Privacy and Data Protection

Your use of Rajufashion is also governed by our Privacy Policy.

By using the website, you consent to the collection, storage, and use of your information for:

  • Order processing
  • Customer support
  • Marketing communication
  • Service improvements
  • Fraud prevention

We implement reasonable security measures to protect customer information. However, no digital platform can guarantee absolute security.

16. Cancellation Policy

Customers may cancel eligible orders before shipment confirmation.

Rajufashion reserves the right to cancel orders in situations including:

  • Inventory shortages
  • Payment verification failure
  • Technical errors
  • Suspected fraudulent activity
  • Incomplete customer information

Refunds for canceled prepaid orders will be initiated within a reasonable timeframe.

17. Governing Law and Jurisdiction

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall fall under the exclusive jurisdiction of the courts located in West Bengal, India.

By using this website, you agree to submit to the jurisdiction of these courts.

18. Changes to Terms of Service

Rajufashion reserves the right to modify, update, or replace any part of these Terms at any time without prior notice.

Changes become effective immediately upon posting on the website. Continued use of the website after updates constitutes acceptance of the revised Terms.

Customers are encouraged to review this page periodically.

19. Force Majeure

Rajufashion shall not be held responsible for delays or failure in performance caused by events beyond reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Government restrictions
  • Internet outages
  • Pandemic situations
  • Transportation disruptions
  • Labor strikes

Such events may affect website functionality, order processing, or delivery timelines.

20. Contact Information

For any questions, concerns, or support regarding these Terms of Service, customers may contact us using the details below:

Store Name: Rajufashion
Email: rajufashion19@gmail.com
Phone: 7407510467
Address: Balia, Chakdah, Nadia, West Bengal – 741223
GST Number: 19NUZPS7851F1Z8